Shopping at Alderbush is safe...

When you provide us with any personal information - your name, address, e-mail and credit card number - it's done on a secure server. One of today's most advanced security systems - Secure Socket Layers (SSL) - encrypts all information you provide before sending it to our own server. Only when it reaches the Alderbush Baskets servers is your information decrypted.

Satisfaction, or your money back...

If you are not satisfied with the product, or if there is damage when the basket arrives at its destination, just call and we will replace the items or refund your money and arrange return of the product.

Shipping details...

Unless otherwise specified on your order form, we will ship your basket on the next business day after receipt of your order. We ship by ground to ensure that the quality of the gift remains in tact until personally delivered, so delivery time is 2-5 business days from the day it is shipped. Please allow for this time when placing your order.

Express shipping is available on request. Please call to arrange for charges and delivery.
1-877-715-2200

Alderbush Baskets uses technology that ensures your personal and payment information is kept confidential and secure. Please refer to our Privacy Policy for further details on how your personal information is used and protected.

Your Credit Card Guarantee...

• Most financial institutions or credit card providers either cover all charges resulting from unauthorized use of your credit card or limit your liability to $50 Cdn. If your bank or credit card provider does hold you liable for fraudulent use of your credit card, Alderbush Baskets will cover your liability up to a maximum $50 Cdn, provided the unauthorized use of your credit card resulted through no fault of your own and were a result of purchases made at Alderbush Baskets.
• In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

For more information about e-commerce in Canada, read the CBA's free publication, "Commerce Enters a New Age".

"Internet commerce is no more prone to fraud than other types of payment mechanisms."
                                                                         – Canadian Bankers Association